Privacy Policy
Effective Date: January 2025
Arena Makina Ticaret Ltd. (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal and non-personal data:
a. Personal Information:
- Name, company name, and job title
- Contact details (email address, phone number, mailing address)
- Billing and payment details
- Any other information you voluntarily provide when you contact us
b. Non-Personal Information:
- Browser type and version
- IP address and location data
- Device information
- Website usage data, including pages visited, time spent on pages, and referral sources
2. How We Collect Information
We collect information in the following ways:
- When you provide it directly to us through contact forms, emails, or phone communications
- When you place an order for our products and services
- Automatically through website tracking tools such as cookies and analytics
- From third-party sources when necessary for business operations
3. How We Use Your Information
We use the collected data to:
- Process orders and provide services
- Communicate with you regarding inquiries, support, or transactions
- Improve our website functionality and user experience
- Comply with legal obligations and prevent fraudulent activities
- Send marketing and promotional communications (if you have opted in)
4. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal data. However, we may share your information with:
- Service Providers: Third-party vendors who assist in business operations (e.g., payment processing, shipping, IT support)
- Legal Authorities: When required by law, regulation, or legal process
- Business Transfers: In case of a merger, acquisition, or sale of assets
5. Data Security
We implement technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction. However, no internet-based system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Right to access and obtain a copy of your data
- Right to request correction of inaccurate data
- Right to request deletion of your personal data
- Right to withdraw consent for marketing communications
- Right to restrict processing under certain conditions
To exercise these rights, contact us at info@arenamakinaticaret.com.
7. Cookies and Tracking Technologies
Our website uses cookies to improve user experience and analyze website traffic. You can control or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page with an updated effective date.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Arena Makina Ticaret Ltd.
Email: info@arenamakinaticaret.com
Phone: +90 544 241 10 28 / +49 176 89797519
German Office: Daimlerstraße 5, 85551 Kirchheim bei München, Germany
Turkey Office: Civanlar Plaza, Yeni, 33171. Sk. No:3 Kat:6 No:20, 33200 Mezitli/Mersin, Türkiye